§ 58069. The Role of the Care Management Supervisor.

(a) A Care Management Supervisor shall have demonstrated expert ability in the Care Management role. This individual shall also:

(1) support and clarify the role of the Care Manager;

(2) be accessible to Care Managers on a scheduled and as needed basis;

(3) provide guidance on decisions requiring judgment, assist with problem situations, and approve Plans of Care and discharge;

(4) demonstrate administrative ability to explain goals, policies, and procedures, and assist staff in adjusting to changes that occur;

(5) encourage the development of professional growth and upgrading of skill through access to training and current literature; and

(6) evaluate the Care Manager's performance based on established criteria. The evaluation shall include: a review of client records, observations of client visits, supervisory conferences, and productivity measures.

HISTORY

1. New section filed 8-30-93 as an emergency; operative 8-30-93 (Register 93, No. 36). Submitted for printing only pursuant to section 22009, Welfare and Institutions Code.

2. Certificate of Compliance as to 8-23-93 order, including amendment of subsections (a) and (a)(6) transmitted to OAL 12-30-93 and filed 1-28-94 (Register 94, No. 4).

Note

Note: Authority cited: Section 22009(a), Welfare and Institutions Code. Reference: Sections 22005(a) and 22006, Welfare and Institutions Code.