§ 53859. Provider Grievances and Complaints.

Each plan shall have a formal process to resolve provider grievances and complaints. A provider of medical services may submit to a plan in a designated region a grievance or complaint concerning the authorization or denial of a service or the processing of a payment or nonpayment of a claim by that plan.

HISTORY

1. New section filed 7-1-96 as an emergency; operative 7-1-96. Submitted to OAL for printing only pursuant to Section 147, SB 485 (Ch. 722/92) (Register 96, No. 28).

2. Repealer of section and Note and new section and Note filed 3-4-97; operative 3-4-97. Submitted to OAL for printing only pursuant to Section 147, SB 485 (Ch. 722/92) (Register 97, No. 10).

Note

Note: Authority cited: Sections 10725, 14105, 14124.5 and 14312, Welfare and Institutions Code. Reference: Sections 14087.3 and 14087.4, Welfare and Institutions Code.